Manchester United Football Club

Manchester United Football Club, founded in 1878 under the name Newton Heath LYR Football Club, is one of the most iconic and influential football institutions in the world. Renamed Manchester United in 1902, the club grew from a small local team into a global sports powerhouse, recognized for its rich heritage, passionate fanbase, and legendary achievements. With Old Trafford as its historic home ground, Manchester United has built a powerful identity through decades of unforgettable matches, world-class players, and a distinct attacking football philosophy.

The club’s evolution accelerated under the leadership of legendary figures such as Sir Matt Busby and Sir Alex Ferguson, who transformed Manchester United into a symbol of resilience, excellence, and football innovation. From the Busby Babes era and the triumph over tragedy, to the treble-winning 1999 squad and global brand expansion, Manchester United continues to shape the modern football landscape. With a record of domestic titles, European championships, and global commercial strength, the club remains a dominant force in international football culture.

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Career Opportunities at Manchester United Football Club

Manchester United offers a wide range of career opportunities for professionals who want to be part of one of the world’s most successful sports organizations. The club recruits talent across multiple fields including sports management, coaching, youth development, marketing, media production, data analytics, stadium operations, and corporate administration. With a commitment to innovation and global fan engagement, Manchester United provides a dynamic work environment where individuals can grow, contribute to high-impact projects, and support the club’s long-term vision.

Manchester United Football Club is currently opening new job vacancies to find highly qualified and potential candidates who are ready to grow and develop with the team. Check out the complete information below for available positions and detailed recruitment requirements.

Position:

1. Groundstaff

Key Responsibilities:

To carry out general duties in and around the Carrington Training Complex, including the lifting heavy goods
To assist with the cleaning of all the facilities at the Training Grounds, when required, including The Cliff, Littleton Road and Carrington Training Complex
To assist GPS tradesman with duties as and when required
To provide general labouring support/assistance to other departments within Manchester United Ltd
To carry out commercial cleaning duties on a regular basis using industrial cleaning equipment
To provide portering duties in relation to postage and deliveries
Assist with basic assembly of furniture and equipment
Driving duties – with the use of company commercial vehicles

The Person:

Reliable and punctual
Strong teamwork skills
Positive, professional attitude
Physically fit for manual tasks and outdoor work
Safety-conscious and follows procedures
Attention to detail in all tasks
Flexible with shifts and schedules
Good problem-solving ability
Basic technical aptitude (e.g., handheld devices)
Customer service awareness
Previous experience in similar operational roles

What We Offer:

At Manchester United, We Recognise That Our People Are At The Heart Of Our Success. That’s Why We Offer a Range Of Rewards Designed To Support Your Professional And Personal Well-being:

Annual incentive scheme
Wellness Support with access to mental health resources, digital health checks, and & nutritionists through Aviva Digicare+ Workplace
Exclusive Discounts through our United Rewards platform, giving you access to exclusive deals from the club and partners
Gym Facilities in our onsite locations and opportunities for regular social events and team-building activities
Enhanced family Leave Benefits and an opportunity to purchase additional holiday days
Enhanced Career Development with access to professional learning platforms like LinkedIn Learning, and internal training programs
A Supportive Work Environment that values diversity, equity and inclusion, and individual growth

2. Data Operations Manager

Project & Delivery Management:

Coordinate planning and delivery across the Data group, including data engineering, software, science, and analysis
Ensure projects are well-scoped, aligned to football priorities, and delivered in a structured and transparent manner
Act as the central delivery lead for the group: track dependencies, resolve blockers, and ensure execution against timelines
Introduce lightweight processes, documentation, and delivery tooling to improve clarity, accountability, and continuous improvement

Vendor & Stakeholder Management:

Manage relationships with third-party data and software providers, ensuring responsive support, alignment with roadmaps, and fit-for-purpose contracts
Drive alignment of the club’s data vendor landscape across Men’s, Women’s, and Academy football, extending coordination to other departments where appropriate
Work closely with Procurement, Finance, Legal, and IT teams to represent the group’s technical and commercial requirements
Oversee cloud infrastructure usage, particularly Microsoft Azure, optimising operational efficiency and cost
Manage budgets and commercial planning, track spend, support contract negotiations, and identify opportunities for cost optimisation

We Are Looking For Someone Who Brings:

Proven experience delivering complex technical projects across multi-disciplinary teams, ideally within data or software environments
Strong operational and organisational skills, ensuring projects are delivered on time and to value, even when priorities shift
Excellent stakeholder management, confident in navigating technical, legal, procurement, and vendor environments
Hands-on experience managing third-party technology providers (cloud, data, or SaaS vendors)
Understanding of cloud computing principles, particularly Microsoft Azure, with a focus on operational and financial efficiency
Comfort managing budgets, contracts, and commercial planning

Desirable (but not essential):

Background in data engineering, software engineering, or technical programme management
Experience in high-performance sport or similarly fast-paced, outcome-driven environments
Familiarity with modern data stacks (Databricks, Azure Data Factory, container orchestration, etc.)

3. Creative Strategist – eCommerce

Key Responsibilities:

Shape the creative commerce strategy, defining how storytelling and content can drive e-commerce growth
Develop and lead creative ideas and campaign concepts that connect fan culture, brand storytelling and retail objectives
Translate e-commerce insights and data into creative briefs and actionable ideas that drive measurable performance
Collaborate with the E-commerce Growth & Activation Lead to align creative with business priorities and trading goals
Work closely with the Social and Content teams to integrate shoppable and commerce-driven storytelling across owned and emerging platforms (TikTok Shop, Instagram Marketplace, etc.)
Partner with the Creative and Production teams to brief, shape and evaluate creative work across channels
Collaborate with the Brand & Influencer Marketing Manager to identify and activate creator-led commerce opportunities
Use performance data, platform trends and audience insights to refine creative direction and optimise future campaigns
Champion creative best practice within the e-commerce team ensuring all storytelling aligns with brand values while driving measurable sales

Skills & Experience

3–5 years’ experience in creative strategy, content planning or e-commerce marketing (brand, agency or retail background)
Proven experience developing and leading creative ideas that deliver both brand impact and commercial results for a retail/ecommerce brand
Deep understanding of social commerce, creator marketing and shoppable content formats
Ability to interpret data, trends and cultural moments into actionable creative opportunities
Experience collaborating with creative, production and performance marketing teams to bring ideas to life
Excellent communication and storytelling skills — able to inspire creative and cross-functional collaboration
Strategic and hands-on — equally comfortable developing ideas and guiding execution
Strong cultural awareness and understanding of fan behaviour, sport and entertainment platforms

4. Senior Marketing Manager – Owned, Operated & Organic Channels

Key Responsibilities:

Lead the commercial marketing strategy for the club’s owned and organic environments, ensuring revenue-driving campaigns and products are surfaced effectively
Define the marketing priorities and placements for eCommerce, D2C, venue/ticketing, MUTV and other initiatives across the website, app, CRM creative surfaces and organic touchpoints
Collaborate with the Digital Product team (who own the web/app platforms) to align commercial content planning with user experience and product roadmaps
Work with the Content and Social teams (who manage site and organic publishing) to ensure marketing priorities and commercial moments are represented accurately and on time
Bridge planning between Consumer Marketing and CRM to ensure lifecycle journeys and on-site experiences are coordinated for key campaigns
Partner with the E-commerce Growth & Activation Lead to translate trading goals into owned-channel marketing priorities.
Coordinate cross-functional delivery for major moments (e.g., kit launches, product drops, ticketing campaigns, partner activations).
Use analytics and insights to optimise the commercial use of owned channels and improve conversion performance.
Champion collaboration and clarity between Marketing, Content/Social and Digital Product teams to enhance both fan experience and commercial outcomes

Skills & Experience:

5–7 years’ experience in marketing, CRM or digital campaign planning across complex multi-stakeholder environments, ideally within sports or entertainment.
Strong understanding of web, app, organic and CRM ecosystems, and how to leverage them for commercial growth.
Skilled at coordinating across channel owners and managing through influence rather than ownership.
Analytical and insight-driven — confident using performance data to optimise content and placements.
Excellent communication, organization and relationship-building skills.
Commercially minded with a clear understanding of how marketing drives revenue while supporting fan experience.
Experience working with or alongside digital product, content publishing, and CRM teams.

5. Senior Marketing Manager – Paid Channels

Key Responsibilities:

Lead paid media strategy, planning, and hands-on optimisation across all club business areas
Translate business objectives into data-driven testable media strategies that balance reach, efficiency and conversion.
Partner with the Head of Brand & Consumer Marketing and the E-commerce Growth and Activation Lead to define how paid media supports commercial targets and key trading moments, including budget pacing and reallocation
Lead media agency relationships, ensuring campaign excellence, platform best practice, budget discipline and performance accountability.
Coordinate with the O&O, social and CRM teams to connect paid acquisition with owned channel journeys and fan retention.
Partner with Creative teams to ensure storytelling and messaging are consistent across all media formats.
Test and learn: pilot new formats, channels and targeting; run A/B and geo holdout tests; document results and scale winners.
Support key campaign launches (e.g., kit launches, ticket on-sales) with cross-channel paid strategies.
Provide reporting and actionable insights to inform future planning and investment decisions.

Skills & Experience:

5–7 years’ experience in paid media strategy or digital performance marketing across multiple products or brands, including recent hands-on buying and optimisation
Proven ability to manage complex budgets and deliver measurable improvements in ROAS/CPA, revenue, CAC/LTV and incremental lift.
Confident in interpreting analytics to inform planning and optimisation.
Strong communication and stakeholder management skills, able to make clear time-bound recommendations to senior leaders with experience working cross-functionally.
Balances creative storytelling with data-driven decisioning; spots channel and audience trends early and turns them into tests.
Collaborative and proactive, with a commercial mindset and continuous improvement approach.

6. Cloud & Platform Engineer

Essential Skills:

Cloud Platforms: Azure, AWS, Entra ID, M365
Security: Defender Suite, Sentinel, RBAC, PIM
Networking Principles: VLAN, SD-WAN, WIFI, DNS, Firewalls, Load Balancers, vNet
Compute & Storage:, Hypervisor, Azure VMs, Azure Files, Sharepoint/Onedrive
Endpoint Management: Intune, Autopilot, Conditional Access
Soft Skills: Calm under pressure, mentoring, stakeholder engagement

Desirable Skills:

Experience supporting web-based applications, IIS, and SQL Server
Excellent working knowledge of the Microsoft suite of technologies
Good understanding of MacOS, MacOS Server, iOS devices
Experience with CI/CD & Automation: Azure DevOps, GitHub Actions
Knowledge of scripting via PowerShell, Python
Good working knowledge and experience of Microsoft Operating Systems
Experience working with LAN and WAN technology (including TCP/IP, DNS, VOIP, Firewalls, switches).
Experience of maintaining security standards
Knowledge of Active Directory and Group Policy Management,
Ability to create and maintain Technical Documentation

Competencies:

Excellent communication and analytical skills to understand the business needs.
Experience providing training and mentoring to IT Helpdesk team
Excellent customer service skills
Use experience to improve efficiency, identifying issues and resolving problems
Excellent knowledge of working to compliance standards such as ISO27001.
Practical understanding of core ITIL functions
Be able to plan time and activities effectively and to prioritise work correctly.
Make a commitment to deliver excellent service by keeping people updated and managing their expectations.
Earn respect and trust from colleagues, senior management and suppliers.
Have the ability to be proactive and innovative and promote such an approach to solving problems and getting the job done. Where possible strive to exceed the expectations of the business.
Have a desire to improve the technology and the processes that they are responsible for, but also recognise that change needs to be justified, managed and communicated effectively. Have qualities such as the ability to work in a team environment, self-motivation, enthusiasm and ability to work under pressure (in particular on matchdays and other critical periods).
Exhibit pride in performance and possess high standards.

Manchester United Football Club

Career Opportunities at Manchester United Football Club

1. Groundstaff

2. Data Operations Manager

3. Creative Strategist – eCommerce

4. Senior Marketing Manager – Owned, Operated & Organic Channels

5. Senior Marketing Manager – Paid Channels

6. Cloud & Platform Engineer

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